Frequently Asked Questions

About

What is Guardarian?

How does Guardarian work?

Why trust us?

Basics

Do I need to register to use Guardarian service?

What Is Guardarian PRO?

What payment methods does Guardarian offer?

What is a recipient wallet address?

What are Guardarian transaction limits?

Exchange

How do I create an exchange?

How fast will my exchange be completed?

What is the expected exchange rate?

What are the fees associated with exchanges?

What are the supported countries/regions?

Which fiat currencies are supported?

How can I check the status of my transaction?

Can I receive a refund?

Can I buy crypto with virtual card ?

Can I buy crypto with a Company card ?

Issue

Why am I blocked?

How can I cancel the transaction?

What to do if I submitted a wrong crypto address?

KYC

KYC/AML explained

Why do we ask for your phone number?

How сan I verify my identity?

How long does the verification process take?

Do I need to go through verification each time I want to make a purchase?

For Partners

How do I become a partner?

How do I collect my commission?

How much does the ramp integration cost?

What integration methods are there?

Where can I find the API key?

For business exchange(B2B) partners

How do I become a partner?

How much do you charge for your service?

What crypto and fiat currencies do you support?

What are the limits for B2B exchanges?

Do you provide invoicing

Do you provide support?

Where do I make exchanges?

Source of funds

Why do I need to provide information on source of funds (SoF) and source of wealth (SoW)?

What is source of funds (SoF)?

What documentation is acceptable as a proof of source of funds (SoF)?

What is source of wealth (SoW)?

What documentation is acceptable as a proof of source of wealth (SoW)?

What is the difference between source of funds (Sof) and source of wealth (SoW)?

Growth

What is KYC? Why is it required?

My KYC verification failed. What should I do?

How will I earn as an Ambassador or Referral Partner?

What are the best ways to boost activity on my referral link?

What is G-Space?

How to connect a project with Guardarian for partnership?

How to check if a token is already listed at Guardarian?

How to check if a project is already in partnership with Guardarian?

How will my audience know that I’m an official ambassador of Guardarian?

Rwa

What are tokenized RWAs?

Who can buy tokenized RWAs through Guardarian?

Can I buy RWA tokens using fiat currencies?

Can I sell my RWA tokens on Guardarian?

Are there any fees for holding RWA tokens?

OnePay

What cryptocurrencies are supported?

Are there any delays in receiving funds?

Who can use the OnePay Address?

Do I need to verify my identity every time?

Where is my cryptocurrency stored?

Is Guardarian OnePay suitable for Web3 projects?