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Frequently Asked Questions
About Guardarian
Is Guardarian legit?
Is Guardarian safe to use?
Is Guardarian a scam?
Why do people search “Guardarian scam” and what are the real red flags?
Does Guardarian store my crypto (custodial vs non-custodial)?
Where can I find independent Guardarian reviews?
What should I check in a Guardarian review before buying crypto?
Does Guardarian have Trustpilot reviews?
Is “guardarian.com” the official website?
Getting started
What is a crypto on-ramp and off-ramp?
What can I do with Guardarian: buy, sell, swap?
How does the exchange process work step-by-step?
Do I need to create an account to use Guardarian?
What is Guardarian Personal Account and do I need it?
Can I use Guardarian without an account?
What is a recipient wallet address and how to find it?
Fees, rates & pricing transparency
What fees does Guardarian charge?
Are there hidden fees or extra charges?
How is the exchange rate calculated?
Why did the final amount differ from the estimated amount?
Do card payments have higher fees than bank transfers?
Are network fees included?
Can I lock the rate? If not, why?
Do you charge fees for refunds (when possible)?
Issue
Why am I blocked?
How can I cancel the transaction?
What to do if I submitted a wrong crypto address?
KYC
KYC/AML explained
Why do we ask for your phone number?
How сan I verify my identity?
How long does the verification process take?
Do I need to go through verification each time I want to make a purchase?
ForPartners
How do I become a partner?
How do I collect my commission?
How much does the ramp integration cost?
What integration methods are there?
Where can I find the API key?
For business exchange(B2B) partners
How do I become a partner?
How much do you charge for your service?
What crypto and fiat currencies do you support?
What are the limits for B2B exchanges?
Do you provide invoicing
Do you provide support?
Where do I make exchanges?
Source of funds
Why do I need to provide information on source of funds (SoF) and source of wealth (SoW)?
What is source of funds (SoF)?
What documentation is acceptable as a proof of source of funds (SoF)?
What is source of wealth (SoW)?
What documentation is acceptable as a proof of source of wealth (SoW)?
What is the difference between source of funds (Sof) and source of wealth (SoW)?
Growth
What is KYC? Why is it required?
My KYC verification failed. What should I do?
How will I earn as an Ambassador or Referral Partner?
What are the best ways to boost activity on my referral link?
What is G-Space?
How to connect a project with Guardarian for partnership?
How to check if a token is already listed at Guardarian?
How to check if a project is already in partnership with Guardarian?
How will my audience know that I’m an official ambassador of Guardarian?
Rwa
What are tokenized RWAs?
Who can buy tokenized RWAs through Guardarian?
Can I buy RWA tokens using fiat currencies?
Can I sell my RWA tokens on Guardarian?
Are there any fees for holding RWA tokens?
OnePay
What cryptocurrencies are supported?
Are there any delays in receiving funds?
Who can use the OnePay Address?
Do I need to verify my identity every time?
Where is my cryptocurrency stored?
Is Guardarian OnePay suitable for Web3 projects?
PressAndMedia
What is Guardarian?
How does Guardarian work?
Why trust us?
